This Cookie Policy explains how Vorigon.com uses cookies and similar technologies, what each type does, and how you can control them. It should be read alongside our Privacy Policy. We use cookies in line with the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.

What Cookies Are

A cookie is a small text file placed on your device when you visit a website. It lets the site remember things between pages and between visits — what is in your basket, whether you are signed in, which language or currency you chose. We also use related technologies such as local storage, pixels and software development kits, and this policy covers all of them.

Your Choices

When you first visit Vorigon.com you see a cookie banner. Only strictly necessary cookies are set before you make a choice. Everything else — analytics, functional and advertising cookies — is set only after you consent.

You can accept all, reject all non-essential cookies, or choose category by category. You can change your decision at any time through the cookie settings link in the footer of every page, and you can withdraw consent as easily as you gave it.

Cookie Categories We Use

1. Strictly Necessary Cookies (always on)

These make the website work. They cannot be switched off, and they do not require consent because the site cannot function without them.

  • Keeping items in your basket as you move between pages
  • Keeping you signed in to your account
  • Securing the checkout and remembering your progress through it
  • Fraud prevention and bot protection
  • Load balancing so pages load reliably
  • Remembering your cookie preferences

Typical cookies: WooCommerce session and cart cookies, WordPress login and security cookies, payment provider session cookies, and our consent record cookie. Most expire when you close your browser; the consent record lasts up to 12 months.

2. Functional Cookies (consent required)

These remember choices you make so the site behaves the way you prefer.

  • Recently viewed products and comparison lists
  • Saved delivery postcode for delivery estimates
  • Live chat window state and conversation continuity
  • Display preferences such as grid or list view

Turning these off does not break the site, but some conveniences stop working. Typical lifespan: up to 12 months.

3. Analytics and Performance Cookies (consent required)

These tell us how the site is being used so we can improve it — which pages are popular, where people leave the checkout, whether a page is loading slowly. The information is aggregated and used for statistics, not to identify you personally.

  • Visitor and page view counts
  • Traffic sources and referring sites
  • Journey through the site and drop-off points
  • Error and performance monitoring

Typical providers: Google Analytics. Typical lifespan: up to 24 months.

4. Advertising and Targeting Cookies (consent required)

These are set by advertising partners to measure campaign performance and to show you relevant products after you leave our site. They can build a profile of your interests across websites.

  • Measuring which advert led to a visit or a purchase
  • Showing you products you viewed on Vorigon.com while you browse elsewhere
  • Limiting how many times you see the same advert

Typical providers: Google Ads, Meta (Facebook) Pixel, Microsoft Advertising. Typical lifespan: up to 13 months.

Third-Party Cookies

Some cookies are set by third parties rather than by us, including our payment providers, analytics and advertising platforms, live chat provider and any embedded content such as product videos. We do not control those cookies, and their own privacy and cookie policies apply. Embedded content is loaded only after you accept the relevant category where possible.

Managing Cookies in Your Browser

As well as our cookie settings panel, you can control cookies in your browser. Every major browser lets you block all cookies, block third-party cookies only, delete existing cookies, or clear cookies when you close the browser. Look for “Cookies and site data” in Chrome, “Cookies and Site Data” in Firefox, “Privacy” in Safari, or “Cookies and site permissions” in Edge.

Please note that blocking strictly necessary cookies will stop the basket and checkout working, so you will not be able to complete an order.

Do Not Track

Some browsers send a “Do Not Track” signal. There is still no agreed standard for how websites should respond to it, so Vorigon does not currently act on it. Our cookie banner gives you direct control instead, and that setting is always respected.

Cookies and Your Personal Data

Some cookies process personal data such as your IP address or an online identifier. Where they do, the handling is governed by our Privacy Policy, which also explains your rights of access, erasure and objection, and how to complain to the Information Commissioner’s Office.

Changes to This Policy

We update this policy when the cookies we use change. The date of the latest revision is shown on this page, and any material change is reflected in the cookie banner so you can review your choices.

Questions

If you have a question about cookies on our site, or you want a current list of the exact cookies we set, email info@vorigon.com and we will send it to you. Security concerns about tracking or scripts on our site can be reported through our Report a Security Issue page.

Related Pages

Contact Details

  • Store Name: Vorigon
  • Website: Vorigon.com
  • Address: 23 Wharfside, Rosemont Road, Wembley, HA0, United Kingdom
  • Phone: +44 20 3996 1739
  • Email: info@vorigon.com
  • Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT/BST). Closed on weekends and UK public holidays.
  • Chat Support: Available 24/7 through the live chat window on Vorigon.com

You can also reach us through our Contact Us page. We reply to every email within 1 business day.